Senior Client Delivery Consultant
ABOUT US
Headquartered in Leeds with capabilities in both India and Saudi Arabia, we deliver AI driven transformation to help our clients accelerate change and unlock competitive advantage.
Our services span software engineering, AI implementation, cloud transformation, and technology strategy development, combining strategic thinking with exceptional delivery.
Our global team is made up of passionate, highly skilled individuals with experience across software engineering, technology strategy, and change management. As we grow our team, we are looking for people who want to be part of a culture that empowers bold thinking, celebrates diverse perspectives, and thrives on innovation.
OUR VISION
We empower organisations to solve complex challenges by uniting advanced technology with exceptional talent to deliver scalable, lasting transformation
ABOUT THE ROLE
As a Senior Client Delivery Consultant, you’ll operate in a strategic, client-facing role responsible for leading the design and delivery of complex, technology-enabled solutions. This role owns the full lifecycle of client engagements, from early-stage discovery and solution shaping through to delivery, optimisation, and long-term value realisation. Operating as a senior point of accountability, the role combines deep technical understanding, delivery leadership, and commercial awareness to ensure solutions are robust, scalable, and aligned to client and organisational objectives.
KEY RESPONSIBILITIES
Act as a trusted advisor to clients and stakeholders, providing guidance on delivery approaches, technical considerations and best practice.
Lead discovery workshops and requirements gathering activities, translating business needs into technology solutions and delivery roadmaps.
Produce and oversee high-quality delivery artefacts, including SOWs, technical specifications and project documentation.
Define solution scope and collaborate with engineering and architecture teams to ensure solutions are technically feasible, scalable and aligned to client requirements.
Define, refine and prioritise requirements, ensuring clear backlogs, acceptance criteria and delivery priorities.
Own the successful delivery of large, complex, or high-risk client engagements
Establish effective delivery governance, reporting structures and ways of working across projects and workstreams.
Lead cross-functional teams across engineering, QA, design, and third-party vendors
Monitor delivery performance and drive continuous improvement across teams, processes and tooling.
Contribute to pre-sales and bid processes, shaping proposals and estimating delivery effort
Manage project financials, change control and commercial performance while identifying opportunities for account growth and maintaining high levels of client satisfaction.
Manage delivery risks and ensure appropriate quality, testing and release management practices are followed.
Provide clear, data-driven reporting to stakeholders, including senior leadership
ESSENTIAL SKILLS/EXPERIENCE
Proven experience managing and delivering software or technology projects end-to-end, from discovery and requirements gathering through to delivery and handover, in a client-facing environment.
Strong stakeholder management skills, with the confidence to engage and influence senior stakeholders.
Strong understanding of Agile/Scrum methodologies.
Ability to coordinate cross-functional teams and manage priorities, risks and scope effectively.
Strong technical literacy and understanding of software delivery lifecycles.
Excellent communication, organisation and multitasking skills.
DESIRABLE SKILLS/EXPERIENCE
Background in software development, QA or another technical discipline.
Familiarity with AI productivity tools such as Claude, Cursor or ChatGPT.
Experience contributing to pre-sales, solution design or project estimation.
If you don’t meet every listed requirement but think you have the skills to fulfil the role, we still encourage you to apply. We’re looking for people with the right approach, mindset, and ability to grow.
REMUNERATION AND BENEFITS
Flexible Hybrid working structure (3 days in office).
25 days holiday rising an extra day a year up to 30 days.
Base salary commensurate with experience.
Vibrant Leeds City Centre office with games area, fully stocked kitchen, free food and drinks.
Regular social events, team lunches, and outings.
Benefits platform offering a range of retail and entertainment discounts
OUR VALUES
Listen & Deliver: We prioritise active listening and effective communication, ensuring that we understand and meet the needs of our clients and colleagues with precision and dedication.
Pioneering Innovation: We are driven by a commitment to continuous learning, we embrace new technologies and methodologies, furthering our collective growth.
Create & Adapt: We embrace creative thinking and agile methodologies, constantly adapting to change and seeking innovative solutions to challenges.
Unwavering Integrity: We uphold unwavering integrity in all our actions, demonstrating loyalty, consistency, reliability, and authenticity in our relationships with clients and colleagues.
Supportive Community: We foster a supportive community where kindness, openness, and non-judgment are valued, where every team member is empowered to contribute their ideas and expertise.
We are committed to building a diverse and inclusive workplace and welcome applications from people of all backgrounds, experiences, and identities. We believe diverse perspectives make us stronger and are proud to offer an inclusive recruitment process.
If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we’ll be happy to support you.
- Department
- Delivery
- Locations
- UK
- Remote status
- Hybrid
- Employment type
- Full-time